Legal

Privacy Policy

At Postfix, we respect the privacy of our customers, schools, organizations, and families. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the following information:

  • Parent or Guardian Name

  • Email address

  • Phone Number

  • Mailing Address

  • Student Name

  • School, organization, grade, or teacher (if applicable)

  • Portrait Photographs

  • Order History

  • Payment Information (processed securely through third-party processors)

We do not store full credit card info on our services.

How We Use That Information

We will use your information to:

  • Schedule photography services

  • Process portrait orders

  • Deliver Digital and Printed Products

  • Communicate about Picture Day, proofs, retakes, and orders

  • Provide Customer Support

  • Improve our services

Student Information

Client information is collected only as necessary to accurately identify portrait orders and deliver products.

We work with schools, families, and youth organizations to ensure photographs and student information are handled responsibly.

Photograph Storage

portrait images may be stored securely to:

  • Process orders

  • Provide reorders

  • Fulfill Yearbook or Organization Requests

  • Maintain Customer Records

Images are retained only as long as reasonably necessary for business and customer service purposes.

Information Sharing

We do not sell personal information.

We may share information only with trusted service providers who help us operate our business, including:

  • Professional Print Laboratories

  • Secure Online Gallery Providers

  • Payment processors

  • Shipping Providers

  • Website hosting providers

These providers receive only the information necessary to perform their services.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Children's Privacy

Our services are provided through schools, organizations, parents, and guardians.

Parents or legal guardians are responsible for ordering portrait products and providing contact information.

If you have questions regarding photographs of your child, please contact us using the information below.

Your Choices

You may contact us to:

  • Request updates to your contact information

  • Ask questions about stored information

  • Request removal of eligible information where permitted by law

Some records may be retained when required for legal, accounting, or business purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website - www.postfixmedia.com

Contact

If you have questions regarding this Privacy Policy, please contact:

Postfix

Email: postfixmedia@gmail.com

Phone: 860-218-3059

Website: www.postfixmedia.com

Legal Notice

Company Name: Postfix
Business Type: Photography and Media Services
Address: Westfield, MA
Email: postfixmedia@gmail.com
Phone: 860-218-3059
Website: www.postfixmedia.com

Company Information

Postfix provides professional photography services for schools, youth organizations, families, and community programs. Services include but are not limited to school portraits, event photography, sports photography, and digital image delivery.

Ownership

This website and all associated services are owned and operated by Postfix.

Intellectual Property

All photographs, images, designs, graphics, and content displayed on this website are the property of Postfix unless otherwise stated. Unauthorized use, reproduction, or distribution of any materials is strictly prohibited.

Liability

While we take every reasonable measure to ensure high-quality service and secure handling of data and images, Postfix is not liable for: Delays caused by schools, third-party labs, or shipping carriers Technical issues beyond our control Loss of data caused by third-party platforms Errors arising from incorrect information provided by customers or schools

Third-Party Services

We may use third-party providers for: Online ordering and gallery hosting Payment processing Print fulfillment and shipping Website hosting and email services. We are not responsible for the policies or actions of third-party providers.

Data Protection

We take reasonable steps to protect personal information in accordance with applicable privacy laws and industry standards.

Governing Law

This website and all services are governed by the laws of the State of Massachusetts, United States, without regard to conflict of law principles.

Contact

For any legal inquiries, please contact: Postfix
Email: postfixmedia@gmail.com
Phone: 860-218-3059